398bet's Terms and Conditions

These Terms & Conditions constitute a legally binding agreement between 398bet and all its users. 398bet is an internationally licensed online Sports Betting and casino platform serving sports enthusiasts in Bangladesh and around the world.

By accessing 398bet's services through our website, mobile app, or any other digital channel, you are considered to have accepted these Terms & Conditions. We strongly recommend reading this document in full before using the platform for the first time.

398bet reserves the right to amend these Terms & Conditions, in part or in full, at any time. Any changes will be announced on the platform and the effective date will be updated accordingly. Your continued use of the platform constitutes acceptance of the revised terms.

The following requirements must be met to open an account on 398bet:

• You must be at least 18 years of age. 398bet strictly prohibits account registration by minors.
• Online betting must be legally permitted in your country of residence.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Each person may register only one account. If multiple accounts belonging to the same individual are identified, all of them will be permanently closed.
• Users from restricted countries on our prohibited list are not permitted to register on 398bet.

During registration, 398bet may request a government-issued ID or other verification documents to confirm your identity. Withdrawals may be restricted or suspended until the KYC (Know Your Customer) process is complete.

Keeping your 398bet account secure is entirely your responsibility. Keep your password confidential and never share it with anyone.

• If you suspect unauthorized access to your account, contact 398bet Support immediately.
• Keep your account details, especially your email address and phone number, up to date at all times.
• Transferring or selling your account to another person is strictly prohibited.
• Inactive accounts — those with no activity for more than 12 months — may be subject to an inactivity fee.
• Your account balance cannot go into a negative figure.

398bet reserves the right to verify, temporarily suspend, or permanently close any account where a breach of these terms is found or where legal requirements demand it.

Deposits on 398bet can be made via mobile banking, e-wallets, and other approved payment methods. Transactions made through payment methods not approved by 398bet will not be accepted.

• The minimum deposit amount varies by payment method. Please check the Cashier page for the latest limits.
• Deposits are credited to your account instantly in most cases; some payment methods may experience minor delays.
• Using third-party payment methods is strictly prohibited. All deposits must be made from an account registered in your own name.
• Under our Anti-Money Laundering (AML) policy, additional verification may be required for large transactions.
• 398bet does not charge any processing fees on deposits; however, your payment provider may apply their own charges.

KYC verification must be completed before any withdrawal can be processed on 398bet. Withdrawal requests from unverified accounts will not be accepted.

• Withdrawal requests are generally processed within 30 minutes to 24 hours.
• Withdrawals will always be returned via the same method used for the original deposit, unless otherwise approved.
• Minimum and maximum withdrawal limits apply to each payment method.
• Wagering requirements must be completed before withdrawing from your bonus balance.
• Unusual or suspicious withdrawal requests may be held temporarily pending investigation.

During withdrawal processing, 398bet may request identity documents, bank statements, or other supporting materials for verification. This is done to protect your account.

The following rules must be followed when placing bets on 398bet:

• Once confirmed, a bet cannot be changed or cancelled unless 398bet grants permission under exceptional circumstances.
• 398bet reserves the right to void bets in the event of odds changes or published errors.
• The maximum bet amount per event must fall within the limits set on the platform.
• In live betting, bets may be accepted or rejected due to internet latency — this is outside the responsibility of 398bet.
• Match fixing or betting with any other unfair advantage is strictly prohibited.
• If an event is cancelled or left unresolved, 398bet will settle all related bets in accordance with its own rules.

Sports Betting, Live Casino, slots, and other games each have their own specific rules, which can be found on the relevant section pages.

398bet regularly offers a range of bonuses and promotional deals. Each offer comes with its own terms and conditions, which are detailed on the respective offer page.

• The welcome bonus applies to first-time depositors only and can be claimed once.
• Bonus funds cannot be withdrawn before the wagering requirements are met.
• Bonus terms must be fulfilled within the specified timeframe.
• Multiple bonuses cannot be used simultaneously unless 398bet explicitly allows it.
• Bonuses may only be used on eligible games or betting sections.
• 398bet reserves the right to modify, suspend, or cancel any bonus offer at any time.

The following activities are strictly prohibited on the 398bet platform. Any violation will result in immediate account termination:

• Operating more than one account under the same individual.
• Registering or passing the verification process using false information.
• Exploiting vulnerabilities in the bonus system to gain an unfair advantage.
• Using fraudulent software, bots, or automated systems.
• Depositing funds derived from money laundering or illegal sources.
• Defrauding or harassing other members.
• Attempting unauthorized access to 398bet's systems or network.
• Placing bets using insider information.

If such activity is detected, 398bet reserves the right to forfeit the relevant balances and winnings and take legal action. Information may be shared with the relevant authorities if required.

398bet believes betting is a form of entertainment, not a path to addiction. We encourage all members to gamble responsibly and provide the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to stay in control.
• Session Limit: Use the auto-logout feature to be signed out automatically after a set period of inactivity.
• Cooling-Off Period: Take a break from betting for a period of time.
• Self-Exclusion: Temporarily deactivate your account for a set period of time.
• Reality Check: Receive periodic reminders about your betting time and spending.

If you notice signs of addiction or problem gambling, contact 398bet Support right away or Responsible Gaming Visit the page.

Protecting your personal information is a top priority at 398bet. We use SSL encryption and modern cybersecurity technology to keep your data safe.

• Your personal data will not be sold or shared with third parties, except where required by law.
• Payment information is stored in compliance with international security standards (PCI DSS).
• Your browsing and betting data are used solely to improve our services.
• You may request to view or delete your data at any time.

To view our full Privacy Policy, Privacy Policy Read the page.

You may request account closure at any time by contacting 398bet Support. We recommend settling all open bets and withdrawing any available balance before closing your account.

• You may request to reopen a closed account, though 398bet reserves the right to approve or reject such requests.
• If an account is closed due to a terms violation, any remaining balance may be forfeited.
• Once a self-exclusion request is submitted, your account cannot be reactivated before the specified period ends.
• Even after account closure, certain data may be retained for a specified period to meet legal obligations.

398bet may update these Terms & Conditions, in part or in full, at any time. Users will be notified of significant changes via email or an on-platform notification.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree to the revised terms, you may request to close your account.