Betting should be enjoyable, not stressful. 398bet believes that with the right limits and awareness, every player can have a healthy and enjoyable experience. Our responsible gaming policy is here to help you stay in control at all times.
Important Warning: Online betting is for users aged 18 and above only. If you feel that betting is having a negative impact on your life, please contact us and make use of our self-exclusion tool.
At 398bet, responsible gaming is not just a rule — it is part of who we are. The six pillars below are reflected in every decision we make.
398bet enforces a rigorous age verification process at registration. No one under 18 can gain access to the platform under any circumstances. KYC document verification is our highest priority.
You can set your own daily, weekly, or monthly deposit limits, betting limits, and session time limits. Once set, these limits cannot be changed until the specified period has elapsed.
If you feel you need a break, use 398bet's self-exclusion tool. You can pause your account for as little as 1 week or close it permanently. No promotional messages will be sent during your self-exclusion period.
During extended play sessions, 398bet automatically sends you reminders. You can see in real time how long you have been playing and set session limits whenever you choose.
Decide in advance the maximum amount in BDT you are willing to lose in a given period. Once that limit is reached, 398bet will automatically suspend your betting session.
Whenever you feel you need help, the 398bet support team is always ready. We can also help connect you with professional gaming counselling organisations.
Responsible gaming means treating betting as entertainment, not a source of income. 398bet believes that betting is truly enjoyable only when a player participates consciously and within their financial means.
In online betting, responsible gaming is more than a policy — it is a culture. 398bet fosters that culture by giving every user the tools to play consciously, freely, and within their own limits. Our responsible gaming programme ensures a healthy and positive betting experience for every player.
Betting is meant to be a form of entertainment. However, when taken beyond reasonable limits, it can have a negative impact on your personal, family, and financial life. That is why following the responsible gaming policy at 398bet is essential for every member. We want you to enjoy betting, but always in a way that keeps a healthy balance with the other important areas of your life.
Please note: Betting is never a guaranteed source of income. Just as there is a chance of winning, there is an equal chance of losing. Always bet only what you can afford to lose without it affecting your daily life.
People often do not realise when their betting is becoming problematic. According to 398bet's responsible gaming guidelines, the warning signs below should not be ignored. If you notice any of these in yourself or a family member, take action right away.
Chasing losses by placing more bets to recover lost money
Lying to family or friends about betting activity
Spending money needed for essential expenses on betting
Feeling restless or anxious when not betting
Betting negatively affecting work, studies, or relationships
Repeatedly trying to stop betting but failing
Loss of sleep or forgetting to eat
Tendency to bet with borrowed money
If you notice even one of the above signs in yourself, contact 398bet support immediately or use the self-exclusion tool.
To promote responsible gaming, 398bet has developed a range of practical tools that you can use at any time, all easily accessible from your account settings.
Set a maximum deposit amount per day, week, or month. Lowering your limit takes effect immediately, but increasing it requires a 7-day waiting period.
Cap the maximum amount per single bet and the total amount wagered within a set period. This helps protect you from overbetting.
Set a daily time limit for how long you use 398bet. Once the limit is reached, you will be logged out automatically and receive a notification.
Set the maximum amount in BDT you are willing to lose within a given period. Once you reach that limit, betting will automatically pause.
Take a temporary break — from 24 hours up to 6 weeks. During this time your account remains active, but betting and deposits will not be permitted.
If you want to close your account for a longer period or permanently, use the self-exclusion option. Requests to reopen an account after permanent exclusion will not be accepted.
All of these tools are available under Account Settings > Responsible Gaming. Changes take effect immediately.
Setting responsible gaming limits at 398bet is simple and straightforward. Follow the steps below to create a safer betting environment for yourself.
Log in to your 398bet account and click the profile icon in the top right corner.
Select "Account Settings" from the dropdown menu.
Go to the Settings page and click on the "Responsible Gaming" tab.
Deposit limit, betting limit, session timer, or self-exclusion — choose whichever tool you need.
Select the amount and duration, then click the "Save" button. Changes will take effect immediately.
Once your settings are saved successfully, a confirmation message will be sent to your registered email address.
Protecting minors is our top priority at 398bet. We are committed to ensuring that no one under the age of 18 can access our betting platform under any circumstances. To that end, we have put strict measures in place.
Advice for Parents: If your child attempts to access 398bet or any other betting site, please contact us immediately. We will provide all the support you need.
Responsible gaming is not just a page on our website — it is reflected in everything 398bet does every day. Our team works continuously to ensure that every player enjoys a safe and enjoyable betting experience.
Your personal information and financial data are stored with the highest level of security and are never shared with third parties.
Odds for every game and bet are displayed with full transparency. No hidden charges or conditions.
398bet is a licensed platform that operates in full compliance with international gaming regulatory guidelines.
Through regular blog posts, notifications, and banners, we spread the responsible gaming message to all of our users.
Our system automatically detects unusual betting patterns and alerts the account holder when necessary.
If you feel that betting is causing problems in your life or someone you know, you do not have to face it alone. 398bet offers direct support and can also connect you with professional organisations.
To support responsible gaming, 398bet's live chat support is available 24 hours a day, 7 days a week. You can speak with our support team at any time, and all conversations are kept completely confidential.
Please note: Asking for help is not a sign of weakness — it takes courage. 398bet is always here for you.