398bet's Privacy Policy

Welcome to 398bet. We understand how important the security of your personal information is to you. That is why we have put together this Privacy Policy — so you know exactly what data 398bet collects, how it is used, and how it is kept safe.

This Privacy Policy applies to the 398bet website, mobile application, and all other digital channels. By using 398bet's services, you are deemed to have accepted this Privacy Policy.

We value your trust. Registering with 398bet is more than opening a betting account — it is the start of a relationship built on trust. We are committed to ensuring your data stays safe with us.

398bet collects certain information that is necessary to provide its services. We follow a data minimization principle — we only ask for what is strictly required to deliver the service.

398bet collects information through several methods. Understanding each method is important, as knowing how your data is gathered helps you use the platform more confidently.

• Directly from you: Information you voluntarily provide when completing the registration form, undergoing KYC verification, processing payments, or contacting support.
• Automatically: When you browse 398bet, device and browsing information is collected through cookies, log files, and tracking technologies.
• Via Third Parties: Limited necessary information may be received from identity verification services or payment processors.
• From activity logs: Your betting activity, login times, and actions on the platform are recorded automatically.

398bet uses collected data solely for specific, legitimate purposes. Here is a clear breakdown of how your information is used:

• Creating, managing, and securing your account.
• Completing the KYC verification process and confirming account ownership.
• Processing deposit and withdrawal transactions.
• Tracking betting history and account balance.
• Sending relevant bonus and promotional offers (with your consent).
• Providing customer support and resolving issues.
• Preventing fraud and money laundering (AML).
• Improving platform performance and user experience.
• Meeting legal obligations and cooperating with regulatory bodies.
• Managing Responsible Gaming tools.

398bet does not share your information with third parties — except in limited circumstances where it is necessary to do so. Each of those cases is outlined clearly below:

• Payment Processor: Necessary information is shared with authorized payment gateways to process transactions.
• KYC service provider: Licensed third-party verification services may be used for identity verification.
• Legal authorities: Disclosure of information is mandatory upon a valid court order or lawful request from a regulatory authority.
• Fraud Prevention: Limited data may be shared with AML and fraud detection services.
• Technology Partners: Trusted service providers use limited data for hosting, analytics, and platform operations.

All third parties listed above operate under strict confidentiality agreements. 398bet ensures they cannot use your information for any other purpose.

398bet uses industry-leading security technology to protect your data. Our multi-layered security framework ensures your information remains protected at all times.

• SSL/TLS encryption: All website and app connections are secured with 256-bit SSL encryption.
• PCI DSS compliance: Payment data is stored and processed in accordance with international Payment Card Industry standards.
• Two-Factor Authentication (2FA): Two-factor authentication is available to prevent unauthorized access to your account.
• Firewall & DDoS Protection: Advanced firewall and DDoS mitigation technology keeps our servers protected.
• Regular Security Audits: Regular system audits are conducted by independent security experts.
• Data Masking: Sensitive information is masked even within internal systems.
• Access control: Only authorized personnel can access specific data.

398bet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential cookies: Essential for login sessions and security. The platform cannot function properly without these.
• Functional cookies: Used to remember your language preference, theme settings, and other personal preferences.
• Analytics Cookies: Understanding which sections of the platform are most used — on a fully anonymized basis.
• Security Cookies: Used to prevent fraud and CSRF attacks.

You can disable cookies at any time through your browser settings. Keep in mind that disabling certain essential cookies may cause some features on 398bet to stop functioning correctly.

398bet does not retain your information indefinitely. Each category of data has a defined retention period, determined by legal obligations and business requirements.

Once the retention period expires, data is securely deleted or fully anonymized. Where legal obligations apply, certain data may be retained beyond the standard period.

You have certain fundamental rights over your personal data. 398bet fully recognizes these rights and is committed to upholding them.

398bet strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect or store data from minors.

• Age is verified at the time of registration; additional KYC documents may be requested in cases of doubt.
• Any information inadvertently collected from a minor will be deleted immediately.
• If a parent or guardian discovers that their child has created an account, they should contact 398bet immediately.
• Any account found to have been fraudulently registered by a minor will be terminated and referred for legal action.

To learn more about Responsible Gaming Responsible Gaming Visit the page.

398bet may update this Privacy Policy from time to time. Revisions may be made due to changes in law, the introduction of new services, or technical developments.

• At least 7 days before any significant change, a notification will be sent via email or on the platform.
• The effective date of any updated policy will always be shown under the "Last Updated" section at the top of this page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the 398bet support team. Our data protection team is available 24/7, seven days a week.

If your privacy concern is not resolved to your satisfaction, you have the right to file a complaint with the relevant data protection authority in your country.